For your convenience, our most common customer questions are answered right here.

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Q: What is a Parent Pod?

A: Parent Pods are portable parent rooms that are perfect for events without parent room facilities. Parent Pod’s are compact and portable. We pride ourselves on providing a reliable and professional service and maintaining our facilities to the highest of standards.

Q: Who should hire a Parent Pod?

A: Parent Pods are perfect for all events where there is limited or no parent room facilities, or where an extra service is required. Parent Pods can be hired by anyone and are perfect for events, markets, sporting carnivals, school fetes or fairs and local government events or festivals.

Q: What is inside a Parent Pod? 

A: Inside a Parent Pod you will find a baby change station, feeding chair , power outlet, microwave and we have one Parent Pod available with a sink facility and one without . Parent Pods come with sanitizer and hand towels, plus chairs and tables outside for families to sit and relax. Parent Pods can be locked for privacy.

Q: Who will maintain the Parent Pod at the event? 

A: There are a few options, either the hirer maintains the pod at the event or Milk Shack Parent Pods can provide a staff member to maintain the pod, the choice is yours.

Q: How will I know how to use the Parent Pod?

A:  A manual and instruction list will be provided to the hirer in the case that they will be maintaining the Parent Pod themselves. For those using the pod, everything is self explanatory inside and visually noted where required.

Q:What do Parent Pods need to operate? 

A: Parent Pods operate off a single 240 volt power outlet. There is plans in the future for Parent Pods to be able to run off a supplied generator for more remote events. We will keep you posted on this.

Q: How much does it cost to hire the Parent Pod? 

A:  Individual quotes will be provided, the cost will depend on the duration of hire and the location of where you will be requiring the Parent Pod.

Q: Is there a minimum hire period for a Parent Pod? 

A:  Parent Pods are hired out at a minimum of 4 hours within Melbourne and surrounding areas for more information on the surrounding areas please contact us. 

Q: What locations do Milk Shack Parent Pods service?  

A: Parent Pods currently service Melbourne and surrounds, serving country Victoria is available depending on duration of hire, for more information on locations please contact us